Privacy Policy

Last updated: 08 April 2026

We take the protection of your personal data very seriously. This privacy policy informs you about the nature, scope, and purpose of the processing of personal data on our website and in connection with our services, in accordance with the EU General Data Protection Regulation (GDPR) and applicable German data protection law.

1. Data Controller

The controller responsible for data processing on this website is:

Isabel Stocker Braza
Multi Lingua Consulting
Gröbenzeller Str. 18
82178 Puchheim
Germany

Email: info@multi-lingua-consulting.com
Phone: +49 174 7696835

2. Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority. The competent authority for Bavaria is:

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18,
91522 Ansbach
Germany
https://www.lda.bayern.de

3. Your Rights

You have the following rights regarding your personal data:

  • Right of access (Art. 15 GDPR): You may request information about the personal data we hold about you.
  • Right to rectification (Art. 16 GDPR): You may request correction of inaccurate personal data.
  • Right to erasure (Art. 17 GDPR): You may request deletion of your personal data under certain circumstances.
  • Right to restriction of processing (Art. 18 GDPR): You may request that we restrict how we use your data.
  • Right to data portability (Art. 20 GDPR): You may request a copy of your data in a structured, machine-readable format.
  • Right to object (Art. 21 GDPR): You may object to the processing of your personal data where we rely on legitimate interests.
  • Right to withdraw consent: Where we process data on the basis of your consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact us at info@multi-lingua-consulting.com.

4. Website Hosting

This website is hosted by:

ALL-INKL.COM – Neue Medien Münnich
Inhaber: René Münnich
Hauptstraße 68
02742 Friedersdorf
Germany

When you visit our website, your browser automatically transmits data to our server, including:

  • IP address of the requesting device
  • Date and time of the request
  • Name and URL of the file accessed
  • Browser type and version
  • Operating system
  • Referring website (if applicable)

This data is processed on the basis of Art. 6(1)(f) GDPR (legitimate interests) to ensure the security and stable operation of the website. The data is stored in server log files and deleted after 28 days unless there is a legal obligation to retain it longer.

For details, see ALL-INKL.COM’s Privacy Policy: https://all-inkl.com/en/privacy-policy

Server Location is in Germany.

5. WordPress

This website is built on WordPress, an open-source content management system. WordPress may store cookies and process data for functional and security purposes. For details, see the WordPress Privacy Policy: https://wordpress.org/about/privacy/

6. Contact Form

When you contact us via the contact form on our website, we collect and process the following data:

  • Your name
  • Your email address
  • Any other information you voluntarily provide in your message

This data is processed solely for the purpose of responding to your enquiry. The legal basis is Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures) or Art. 6(1)(f) GDPR (legitimate interests) where no contractual relationship exists.

We will retain your message and contact details for as long as necessary to respond to your enquiry and for 3 years thereafter for documentation purposes, unless a longer retention period is required by law.

Your data will not be shared with third parties in connection with contact form submissions.

7. Email Communication

If you contact us by email, your email address and the content of your message will be stored and processed to respond to your enquiry. The legal basis is Art. 6(1)(b) or Art. 6(1)(f) GDPR. Retention periods and third-party sharing are as described in Section 6 above.

8. WhatsApp

We offer communication via WhatsApp (WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland). When you contact us via WhatsApp, your phone number and message content are processed by WhatsApp Inc., which is based in the United States. This involves a transfer of data to the US, which WhatsApp covers through Standard Contractual Clauses with Meta. For details, see WhatsApp’s Privacy Policy: https://www.whatsapp.com/legal/privacy-policy-eea

By contacting us via WhatsApp, you consent to this communication channel and the associated data processing. The legal basis is Art. 6(1)(a) GDPR (consent) or Art. 6(1)(b) GDPR (pre-contractual communication).

We recommend that if you have privacy concerns, you use our email or contact form instead.

9. Booking and Appointment Scheduling

We currently handle appointment bookings directly via email and contact form. The data processing described in Sections 6 and 7 applies.

10. Cookies and Consent Management

This website uses cookies. We use a consent management platform to obtain your consent before setting non-essential cookies. For full details, please see our Cookie Policy.

The legal basis for essential cookies is Art. 6(1)(f) GDPR (legitimate interests). The legal basis for all other cookies is Art. 6(1)(a) GDPR (your consent).

11. Social Media Links

Our website contains links to our social media profiles on Instagram, Facebook, LinkedIn, and Medium. These are external links only — clicking them takes you to the respective platform, which processes your data in accordance with its own privacy policy. We do not operate social plugins that automatically transmit data to social media providers without your interaction.

Please refer to the privacy policies of the respective platforms:

12. Google Analytics / Web Analytics

We do not use web analytics tools on this website.

13. Social Media Presence

We maintain business profiles on Instagram, Facebook, LinkedIn, and Medium. When you interact with our social media pages, the respective platforms act as joint controllers with us to the extent described in their terms. We process data shared with us through these channels (such as messages or comments) for the purpose of responding to enquiries and providing our services. The legal basis is Art. 6(1)(b) or Art. 6(1)(f) GDPR.

14. Data Security

We use technical and organisational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. Our website uses SSL/TLS encryption, which is indicated by the padlock icon in your browser address bar.

15. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically.